Office Administrator

The ideal candidate will be in charge of the organization and efficiency of daily office operations. You will be responsible for completing multi-level tasks in a professional and timely manner.

Qualifications:

· High school diploma or equivalent (additional education or certifications are a plus).

· Proficiency in Microsoft Office Suite (Word, Excel, Outlook).

· Tech Savvy (CRM, QuickBooks, Airtable)

· Strong organizational skills and attention to detail.

· Excellent communication and customer service abilities.

· Experience with payroll

· Can do, figure it out mentality

Responsibilities

· Manage the reception area and staff to ensure effective communication both internally and externally

· Provide office guests with a hospitable experience

· Supervise the maintenance of office areas, equipment, and facilities

· Interact with IT, phone and building personnel as needed

· Answering Phones: Handle incoming calls, direct inquiries, and provide excellent customer service.

· Clerical Support: Assist with administrative tasks, including data entry, filing, and document management.

· Sales Paperwork Conversions: Convert sales-related paperwork into digital formats for efficient record-keeping.

· Ordering Office Supplies: Monitor inventory levels and place orders as needed to ensure smooth operations.

· Sales Support: Collaborate with the sales team by preparing materials, tracking leads, and assisting with client inquiries.

· Certification Renewals: Manage annual certifications (e.g., WBENC, WOSB) by submitting required documentation.

· GSA Contract Maintenance: Ensure compliance with General Services Administration (GSA) contract terms, including modifications.

· Website and Platform Updates: Deploy price updates on our website and other relevant platforms.

· Payment Processing: Handle accounts receivable (AR) and accounts payable (AP) tasks.

· Light HR – helping obtain new hire documentation and filing

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