THE ROLE:

This is a full-time position and is crucial to the success of the company. The schedule is typically worked from 8 am to 4 pm with an hour lunch break. Tasks associated with this position include managing all duties associated with the corporate office front desk. The OA is the phone, postage and the copy machine expert. The OA is extremely familiar with all operations of the company. This OA is the person who is most familiar with all vendors and is a go-to person regarding dealing with any vendor issue. The OA is responsible for managing and ordering all office supplies. The OA is also responsible for keeping the office clean, organized, for meeting and greeting all customers, members, caregivers, field staff, vendors and all other people who come into the office. General responsibilities include computer work, filing, data entry, assisting co-workers, PCA's, caregivers and all other general office work. This position reports directly to the Director of People Operations.

Responsibilities:

· Coordinate and schedule meetings, appointments, calendars, member orientation & new hire orientation

· Maintain and update employee and member records, including contact information, time off requests, training and other items as required

· Prepare and distribute internal communications, such as memos, emails, and reports

· Oversee the maintenance and repair of office equipment, including computers, printers, and telecommunication systems

· Manage office supply inventory, order new supplies as needed, and ensure cost-effective purchasing decisions

· Assist with the preparation and organization of company events, such as conferences, workshops, and team-building activities

· Greet and assist visitors, answer and triage phone calls, and direct inquiries to the appropriate department or staff member

· Other duties as assigned

WHAT YOU BRING TO THE TABLE:

· Proven experience in office administration or a similar role

· Excellent organizational and time management skills

· Strong attention to detail and a high level of accuracy

· Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)

· Exceptional communication skills, both written and verbal

· Ability to multitask and prioritize tasks effectively

· Familiarity with accounting principles and basic bookkeeping practices is a plus

· Bilingual in English and Spanish (required)

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