Customer Service Representative (Northeast San Antonio) – $16/hour

We are seeking a Customer Service Representative (Northeast San Antonio) – $14/hr to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.Responsibilities:

• Handle customer inquiries and complaints

• Provide information about the products and services

• Troubleshoot and resolve product issues and concerns

• Document and update customer records based on interactions

• Develop and maintain a knowledge base of the evolving products and services

Qualifications:

• Previous experience in customer service, sales, or other related fields

• Ability to build rapport with clients

• Ability to prioritize and multitask

• Positive and professional demeanor

• Excellent written and verbal communication skills

• MUST submit to criminal background and drug screen