Location: San Antonio, TX 78232, TX 78232
Post Date: 05/17/2022
Technician Responsibilities
-
Network Administration: installs, configure, modify, troubleshoot
-
Server Administration: users, email, permissions, shares, data usage, scripts, logs, troubleshoot
-
Appliance Administration: Firewalls, routers, access points, printers
-
Services Monitoring: backups, applications, internet, DNS, cloud syncs
-
Solutions: develop and test technical solutions for customer needs.
-
Assist in architecting technical solutions for specific software/hardware.
-
Support to client stations and VoIP phones, onsite and remotely.
Qualifications & Experience:
-
5+ years of experience administering a small to mid-sized Microsoft network.
-
Proficient with desktop support, customer support and/or helpdesk experience
-
Proficient working with Windows, Active Directory, Group Policy and related.
-
Proficient with Office applications, email clients, and various other applications
-
Experience with end-user support process (first-call resolution, problem tracking, prioritization)
-
Experience working with Firewalls, VPN and protocols such as TCP/IP, DNS, DHCP
-
Comfortable working with Cloud management platforms.
-
Experience with prevention and removal of Virus/Spyware/ malware
-
Working knowledge of Mac OSX is a plus.
-
Able to quickly diagnose and resolve technical problem.
-
Capable of balancing multiple priorities and projects
-
Technical Certifications a plus but not required
-
SUPERB written and verbal communications skills
-
Must be dependable, punctual and have a can-do attitude
-
Must be detail oriented, self-starter, with ability to manage shifting priorities
-
Quickly acquire and adapt new skills in a fast-paced, cooperative team environment
-
Must have own form of reliable transportation
-
Sense of Humor – We’re a work hard / play hard kind of team
Click Here to Apply