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Director of Implementation Opening, San Antonio, TX

Location: San Antonio, TX

Post Date: 06/01/2022

Oversee day to day operation of the Project Management group, include but not limited to Installation and implementation of Monitored Surveillance system, cost estimation, assist Sales and customer on implementation and IT questions, coordinate with vendors for material, implementing system around the US.

Coordinates between departments to ensure that all Fixed installations meet required criteria in advance of physical installation. Contacting stakeholders missing any required installation and reminding of requirements prior to install. Provide suggestions to Field Service and PMO Manager on process improvements to develop a consistently successful installation process.

Be the point of contact between departments for general questions.

Assist implementing new processes/company policies created by Senior Management

Plan installs for the week, forecast material, talk to vendors and site contacts

Establish quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.

Reviews, analyzes, and evaluates project management procedures.

Manage the purchasing process to include the quotation, award, delivery and mitigation strategy.

Review and support new project proposals and offer procurement guidance.

Continuously analyze supply chain and logistics processes for improvement opportunities.

Prepare Daily reports

Assist SR Manager on day-to-day activities

Oversee and Supervise Project Managers on daily task such as installation, design reviews, quotes, IT calls, troubleshooting

Maintain a positive, cheerful and ethical attitude

Prepare reports such as financial analysis and operational performance data as required.


Network, VPN, Virtual machine, genera CCTV experience

Efficient on remorse troubleshooting. 

Self-Confident – The trait of being comfortable in making decisions for oneself. 

Google Suite Perficient, ability to work under minimal supervision 

Decision Making – Ability to make critical decisions while following company procedures. 

Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas. 

Change Management – Ability to encourage others to seek opportunities for different and innovative approaches to addressing problems and opportunities. 



Bachelor’s Degree (four-year college or university) required. Procurement continuing education courses preferred. Spanish oral proficiency preferred.


10 years in low voltage, 5 min years in Management

Commercial construction knowledge is a plus

Be able to work with Virtual Machines, VPN, VNC, Putty,VLC, remote troubleshooting


Have managed 10+ employee

knowledge of IP cameras, DVR,NVR, NAS, Axis, CradlePoint

Computer Skills:

Ability to use personal computers and software such as Google suite, Microsoft (Excel, Word, Outlook, etc.), email. Knowledge on Netsuite and Salesforce software is a plus.


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