Location: Arlington, TX 76014
Post Date: 05/13/2021
Title: End User Computing Engineer II
Provides technical assistance and support to end users of IT delivery system hardware, software, and networks (voice, video, and data) to resolve end-user computing problems.
Works directly with an identified subset of end-users, specifically the company executives and their office administrators, providing guidance on effective use of delivery systems products and services.
Requires confidential handling of any information that is seen during the support of the executives.
Utilizes knowledge of desktop computing systems hardware, software, and/or network systems or components to resolve issues.
Applies knowledge of high-end, specialized-capability, or personal-productivity-type components located in the immediate user/customer area (e.g., sales, support and engineering workstations, personal computers, etc.), including the hardware architecture, software architecture, tools, and interfaces applicable to the specific products and services being provided, to assigned projects.
Uses knowledge of applicable computing disciplines(e.g., change configuration, problem, performance, and operational management, etc.) to ensure that customer delivery systems requirements are met in a cost-effective manner that complies with company standards, policies, and procedures, and regulatory requirements.
Bachelors Degree preferred
5+ Years verifiable experience in similar role
Local resource is a preferred.
On-site work to be preformed, NO Remote
Must be willing to work multiple shifts, as needed