We are looking for a strong team/ organizational leader with a demonstrated experience of mentoring coaching and deriving success from diverse teams in a fraud environment.

Key Responsibilities

• Oversee day to day operations of the Fraud team in San Antonio

• Build a culture of ownership and accountability across the team, consistently raising standards

• Supervise, train and motivate to get the best out the team

• Assist with hiring, training and coaching new team members

• Find existing fraud trends by analyzing accounts and transaction patterns

• Identify ways to improve processes with ability to coordinate with product, technology and analytical teams to implement

• Willingness to step in and do team tasks, on a as need be basis; includes:

• Identifying and detecting suspicious orders by interpreting large, complex, sensitive data using an array of cutting edge systems and methodologies

• Reviewing and categorizing buyer payment disputes to prevent future fraud

Experience, Knowledge and Skills

• 5+ years experience in managing an operational team, ideally in a high growth environment

• Proven ability to manage a workforce to deliver ambitious operational results

· Strong work ethic with a “get it done” attitude; very motivated and pro-active

• Hands on and enthusiastic leadership style with excellent interpersonal skills – can connect with staff at all levels and effectively manage change

• Data driven decision maker

• Thrive in a fast paced, challenging environment

· Experience working in the fraud prevention/revenue protection industry or with SQL is a plus

· Eligible to work in the U.S.

Salary range 80k-120k DOE

For immediate consideration please email resume to tsalazar@vip-staffing.com