Location: Carol Stream, IL
Post Date: 11/20/2023
Summary/Objective
The Human Resource Manager is responsible for partnering with site operations and managing the daily functions of the Human Resource (HR) department in a regional office. Participates in the development and drives implementation of HR programs and initiatives that improve organizational effectiveness and employee engagement. The HR Manager plays a key role in fostering business partnerships with onsite leadership and coordinating strategic efforts in all areas of Human Resources. Reporting to the SVP People & Culture and supported by a centralized HR team in the San Antonio, TX headquarters, this individual is a member of the HR team and a key partner to operations, production, fulfillment, and customer service.
Essential Functions
- Partner with operations leaders and HR leadership to ensure successful execution of Company-sponsored employee engagement events and activities at the local level
- Provides support and guidance to managers regarding employee engagement and HR initiatives and programs
- Consult with leadership in the areas of workforce planning, recruitment, succession plans, employee relations, onboarding/assimilation performance, development, compensation, benefits, communications and overall people effectiveness
- Partner with corporate Human Resources (HR) to deliver HR processes and programs for alignment to business and company goals. Participate in key HR projects.
- Serves as the point person for employee engagement events; organizes and oversees employee events; negotiates contracts; maintains the annual employee events budget and partners with HQ to plan and execute local events
- Support the annual performance review process, annual benefits open enrollment and employee engagement programs as “boots on the ground” in Carol Stream
- Collaborate with business leaders and HR leadership team to support continuous improvement HR initiatives to ensure effective implementation and long-term sustainability. Identify new opportunities where HR can add value to the business
- Partner with business leaders and HR leadership to ensure ADA accommodations are reviewed and approved through the interactive process with employees
- Proficient with Microsoft Office Suite or related software
- Proficiency with or the ability to quickly learn the organization’s people and culture programs and systems
Job Duties:
- Performs routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and morale; occupational health and safety; and training and development
- Reviews, tracks, and documents compliance with mandatory and non-mandatory training, continuing education, and work assessments. This may include safety training, anti-harassment training, professional licensure, and aptitude exams and certifications
- Recruits, interviews, and facilitates the hiring of qualified job applicants for open positions; collaborates with departmental managers to understand skills and competencies required for openings
- Support new hire orientation and employee recognition programs
- Handles employment-related inquiries from applicants, employees, and supervisors
- Conducts employee disciplinary meetings, terminations, and investigations with support of HQ team
- Maintains compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance
- Maintains compliance with all OSHA and related safety requirements
Competencies
- Excellent verbal and written and presentation skills
- Exceptional strength at partnering across regions and maintain strong connection with HQ
- Strong interpersonal, negotiation, and conflict resolution skills
- Excellent organizational skills and attention to detail
- Excellent time management skills with a proven ability to meet deadlines
- Strong analytical and problem-solving skills
- Strong relationship-building, coaching, and counseling skills
Required Education and Experience
- Bachelor’s degree in Human Resources, Business, or related field highly preferred
- At least seven years of proven success in a similar HR role required
- Experience working in a regional model and in a remote reporting structure strongly preferred
- SHRM-CP or PHR required, SHRM-SCP or SPHR certification a plus
- Bilingual, Spanish-speaking is desirable
Supervisory Responsibility
Yes
Work Environment
This job operates in a professional office and warehouse environment. This role routinely uses standard office equipment such as computers, phones, and printer/copiers
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the functions.
- Long periods of working on a computer and communicating via phone
- Must be able to move about the office, attend meetings and one on one conversations
- Regularly required to communicate verbally and understand conversation
- Required to operate buttons and controls, reach and grasp
- May occasionally lift and/or move up to 20 pounds
- Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus
- The noise level in the work environment is typically low. Warehouse noise level may be loud.
Position Type/Expected Hours of Work
This is a full-time position. Hours of work are Monday through Friday, 8:30 a.m. to 5:00 p.m., 40 hours per week. Some weekends may be required.
Travel
Occasional travel to San Antonio is required. Approximately 10-15%.
Job Interest
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