GENERAL PURPOSE OF THE JOB: Supports administration, maintenance and deployment of related hardware and software of company’s network.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Oversees the day to day operation of computer networks including hardware/software support

• Secures network by developing network access, monitoring, control and evaluation

• Maintenance and administration of network switches routers and VOIP gateways.

• Maintenance and administration of network monitoring utilities – Nagios, Open NMS and other related programs.

• Maintenance and administration of SIP client and Asterisk server.

• Maintenance and administration of network related hardware and software inventories and documentations.

• Provide 2nd/3rd level problem call triage and resolution on local and remote sites network issues.

• Troubleshoot, diagnose and resolve network problems and related physical layer infrastructure.

• Responding to network trouble tickets reported in Mantis ticketing system and service requests regarding SIP clients and other network related issues.

• 24/7 on-call support for Mission Critical Network issues.

• Coordinate the installation, configuration and maintenance of network components.

• Researches, analyzes and implements software or hardware changes to rectify any network issues.

• Assesses network performance to ensure that it meets the present and future needs of the business.

• Reviews facilities bandwidth requirements on routine basis and provides input to capacity planning activities.

• Design and Document system processes to support network communication operations.

• Implements network security procedures and makes recommendations for improvement.

• Design and Develop scripts and programs to support network routine and related tasks.

• Performs related duties and fulfills responsibilities as required

Minimum Requirements

EDUCATION AND/OR EXPERIENCE

Fifth year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience.

CERTIFICATES, LICENSES, REGISTRATIONS: CompTIA, A+, Network +

OTHER SKILLS AND ABILITIES:

• Configure and troubleshoot network devices and paths (e.g. SIP, telephony, data).

• Troubleshooting network, desktop, hardware and software issues

• Ability to work independently.

• Knowledge of PC architecture and various hardware, software and network protocol.

• Experience with Linux, Microsoft operating systems and telephony systems.

Send resumes to me at Mjones@vip-staffing.com