Not finding your perfect job, let us help.

Click here to submit your job preferences.

VIP Staffing

Close Menu

To Find Out More Information Regarding Your 2021 W2, Click Here

Tech Dispatch Manager Opening, San Antonio, TX

Location: San Antonio, TX

Post Date: 09/13/2021

As the Dispatch Manager, you will be responsible for maintaining an efficient productive and professional 24/7 contact center with 60+ members.

You will be involved with:

  • Labor planning/budgeting

  • Escalations and problem resolution

  • Ensuring fanatical customer service

  • Devising, maintaining, updating and enforcing policy and procedures

  • Providing a positive, cooperative leadership style and presence

We are LOOKING FOR YOU, if you possess:

  • 5+ years managing teams and career progression

  • preferably 3+ in Call Center/Contact Center environment

  • 3+ years demonstrated experience building successful teams and processes

  • Strong analytical team player who has demonstrated problem solving and relationship building

  • Great project manager, people manager, process manager with a high degree organizational and leadership skills

Requirements:

BS or BA degree

Proficient with Google Suite, MS Office and call center equipment/software programs


Click Here to Apply