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Technical Writer Opening, San Antonio, TX

Location: San Antonio, TX

Post Date: 10/04/2021

Our Core Values:

Demonstrate our organization’s core values — Caring, Innovative, Honest, Fair and Dedicated — while providing enthusiastic, professional, and courteous service to our clients and employees.

What You Will Do:

  • Computer knowledge and navigation a must. Microsoft software.

  • Strong ability to write and develop procedures

  • Time management, organizational skills, task management and attention to details is essential.

  • Minimal supervision and self- motivated

  • Background in procedure/ technical writing desired. 

  • Knowledge with E-Oscar and or credit disputes a HUGE plus

  • Work from home, come to office as needed

What We Will Require:

  • 3> years minimum experience in the industry

  • Background in procedure & technical writing

  • Expert in writing, editing, proofreading, grammar, spelling and punctuation.

  • Bachelor’s degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education or comparable experience.

  • Minimum three (3) years in release management experience or a software development, technical integration or business operations environment.

  • Minimum of one (1) year in a Project Analyst, Project Coordinator, or equivalent project administrative role.

  • In-depth knowledge of the financial services business and the capabilities/features and functions of the systems and applications available to support them.

  • Must be analytical and detail oriented.

  • Strong process management and improvement skills.

  • Outstanding teamwork, inter-personal, facilitation, organizational, listening and communication skills with proven ability to meet deadlines.

Ideal Candidate Will Have:

  • Knowledge of distributed and mainframe infrastructure, technology and concepts with ability to quickly grasp new technologies, applications and concepts.

  • Basic understanding of structured application development methodology and principals, understanding of structured environments using distinct development, test, and production environments.

  • Able to work in a team environment, meet deadlines and take on responsibility and accountability.

  • Working knowledge of business process methodologies and experience in process management activities.

  • Able to mentor/coach team members in understanding the established change management practices, guidelines, and procedures.

Legal Statements:

We are an EEO Employer that provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, or genetic information.

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