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Field Technician Opening, Cypress, TX

Location: Cypress, TX

Post Date: 03/19/2019

RESPONSIBILITIES:

  • Diagnose and troubleshoot machining equipment, electrical, hydraulic and pneumatic systems.

  • Perform field service assignments involving installation, start-up maintenance, and repair/replacement of at customer plants. Field service will consist of interfacing with customer to direct performance of site maintenance personnel or personally performing the required maintenance tasks.

  • Evaluates and analyzes technical problems and collaborates as needed with Engineering in the development of solutions.

  • Instructs/trains customers in the proper maintenance and repair of products.

  • Managing unforeseen challenges that arise during the execution of the on-site activities such as missing or wrong spare parts, the need for unexpected body repairs, upset or anxious customers, etc.

  • Works with Engineering Department to resolve design and/or manufacturing errors.

  • Other assignments as required.

COMMUNICATION:

  • Understands and adheres to organizational and department policy and procedures.

  • Conducts himself/herself in a professional manner at all times

  • Maintains job-related confidentiality.

  • Resolves conflicts respectfully and in a timely manner, asks for assistance from appropriate supervisor/HR as needed.

  • Communicates respectfully at all times.

  • Ability to communicate effectively verbally and in writing.

  • Operates with a sense of teamwork.

QUALIFICATIONS:

  • Four plus years of experience in a Field Service environment. Machinist/metal removal experience is desirable.

  • Technical aspects

  • Valve and actuator assembly and disassembly

  • Blueprint/Drawing reading

  • Basic machining

  • Control system calibration

  • Computer operations such as Word, Excel, email

  • Knowledge of various inspection techniques

  • Skills in managing on-site field service activities necessary to complete the project to the satisfaction of the customer, and as contracted and agreed

  • Skills in exercising independent judgment in the analysis, resolution, and execution of solutions to technical problems

  • Ability to travel 75% of the time, domestically or internationally, on as little as 24 hour notice.

  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.

  • Ability to speak effectively before groups of customers or employees of organization.

Please contact West Houston – 713.467.2662.


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