Location: Cypress, TX 77433
Post Date: 03/19/2019
RESPONSIBILITIES:
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Diagnose and troubleshoot machining equipment, electrical, hydraulic and pneumatic systems.
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Perform field service assignments involving installation, start-up maintenance, and repair/replacement of at customer plants. Field service will consist of interfacing with customer to direct performance of site maintenance personnel or personally performing the required maintenance tasks.
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Evaluates and analyzes technical problems and collaborates as needed with Engineering in the development of solutions.
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Instructs/trains customers in the proper maintenance and repair of products.
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Managing unforeseen challenges that arise during the execution of the on-site activities such as missing or wrong spare parts, the need for unexpected body repairs, upset or anxious customers, etc.
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Works with Engineering Department to resolve design and/or manufacturing errors.
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Other assignments as required.
COMMUNICATION:
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Understands and adheres to organizational and department policy and procedures.
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Conducts himself/herself in a professional manner at all times
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Maintains job-related confidentiality.
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Resolves conflicts respectfully and in a timely manner, asks for assistance from appropriate supervisor/HR as needed.
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Communicates respectfully at all times.
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Ability to communicate effectively verbally and in writing.
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Operates with a sense of teamwork.
QUALIFICATIONS:
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Four plus years of experience in a Field Service environment. Machinist/metal removal experience is desirable.
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Technical aspects
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Valve and actuator assembly and disassembly
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Blueprint/Drawing reading
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Basic machining
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Control system calibration
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Computer operations such as Word, Excel, email
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Knowledge of various inspection techniques
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Skills in managing on-site field service activities necessary to complete the project to the satisfaction of the customer, and as contracted and agreed
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Skills in exercising independent judgment in the analysis, resolution, and execution of solutions to technical problems
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Ability to travel 75% of the time, domestically or internationally, on as little as 24 hour notice.
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Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence.
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Ability to speak effectively before groups of customers or employees of organization.
Please contact West Houston – 713.467.2662.