Location: Albuquerque, NM 87110
Post Date: 04/10/2024
Job Title: Medical Office Receptionist for Small Practice
Location: Albuquerque, NM
Full Time, Monday through Friday
Hours: 8:00AM to 5:00PM
Ideal candidate is someone comfortable with juggling multiple priorities in a fast-paced environment and the ability to keep their cool under pressure
Responsibilities
- Greet, welcome, and register patients while working to minimize and solve wait times or other reception area issues
- Collect, verify, and document patient information including but limited to demographics, validation of identity, primary and secondary insurance, intake forms and prior authorizations
- Collect signatures on documents such as HIPAA privacy statement, consent forms, authorization for treatment and release of information
- Collects and processes visit charges, co-pays, deductibles, previous cash balances and notices of overdue payments at time of visit
- Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion
- Prepare for upcoming visits such as review of next day activities, visit reminders, document preparations, form completion and chart flags
- Performs appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists
- Patient check-out duties such as next appointments, patient education hand-outs and instructions
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